Shipping policy

U.S. Shipping:

For watchbands, Forstner offers complementary USPS first class shipping to all fifty U.S. states and priority shipping for orders over $250.  Several expedited shipping options can be purchased at an additional cost, presented at checkout.

For watches, Forstner offers complementary expedited shipping.    

International Shipping:

For watchbands, international shipping is not complementary, and shipping rates and options will be presented during the ordering process. Low cost flat rate USPS first class shipping is offered to many locations, and priority shipping options (DHL and UPS) can be calculated at checkout with subsidized rates. 

For watches, Forstner offers free worldwide shipping via UPS, DHL, or FedEx at Forstner's discretion.  

Import Fees for Deliveries Outside the U.S.:

If your order is shipped to a country outside the U.S., it may be subject to import duties and taxes assessed when the item arrives in your country.  The fees (if any) assessed vary depending on the shipment's destination.  Forstner is not responsible and has no control over any taxes applied to your package.  Customs policies vary widely from country to country. Please contact your local customs office or find your country's policy via their official customs website for further information.   

General:

For all purchases, we endeavor to ship your band within one business day after concluding the fraud detection process.  Please note that this does not apply to pre-orders, as they will be delayed until the items are stocked and ready to ship. We will do our best to keep everyone updated about the shipping time frame for pre-orders.

All items purchased are made pursuant to a shipment contract, which means that the risk of loss and title for such items pass to you upon our delivery of the item  to the carrier.  If the item is damaged during shipment, immediately raise the concern with the carrier, as Forstner is not responsible for such damage.