Terms & Conditions


Forstner offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Our Warranty 

For each band, Forstner offers a limited 6 month warranty covering defects caused during manufacture of the product.  Eligible products will be repaired or replaced (with the same item originally ordered) at Forstner's discretion.  Items covered under the warranty policy may not be exchanged for a different item, returned, or refunded (for example, if an item is replaced, it may not later be exchanged for a different item).  Returns and exchanges are governed exclusively by Forstner's Return/Exchange policies, which apply only to unworn/unused items. 

Forstner's warranty does not extend to damage caused by normal wear and tear, or misuse of the band.  Likewise, our warranty does not cover any damage to your watch or any other items while using our accessories, even if the band should fail.  By purchasing our product, you expressly acknowledge the risk of potential damage to your watch caused by using an aftermarket accessory product.  We don't anticipate this will happen, and stand by the quality of our products.  However, it is possible and things can happen (e.g., spring bar malfunction due to incomplete securing of bars to lug holes, or clasp not joined properly).  Use your common sense in the handling of these lovely bands.  Our warranty will be voided by damage to the band after it leaves us by accidents, mishandling, abusive treatment, modifications, attempted repairs or tampering by unauthorized third parties.  

Forstner's warranty is non-transferable and not applicable to any sales to businesses or re-sellers of watches.